PRIVACY POLICY

Last updated: 05-Nov-2024

GLOBAL PRIVACY & SECURITY POLICY

OOFY’S Lounge and Bar is committed to providing an efficient, personalized online experience. This Privacy and Security Policy explains what information we collect on our website and through personal devices, how we use it, and the measures we take to protect your personal information. This policy also details how we may gather information through other sources, including verbal or written communications and information collected at our lounge. By submitting personal information, you consent to its transfer and processing in the United Kingdom under this policy’s terms.

INFORMATION WE COLLECT

Our website and mobile applications may collect and store information based on your browser settings. This could include details such as your browser type, operating system, IP address, unique device identifiers, and other sites you visited before viewing our pages. We may receive precise location data if you’ve enabled location services on your device when using our website/app. If location services are disabled, we may still access general location data (country, city, etc.).

When you use our reservation system, call us to make a reservation, create an online account, request offers, or purchase a gift voucher, we collect personal information you provide, including name, address, phone number, email, preferences, and credit card details. We may also ask for additional information, such as your personal interests, to tailor our services better. Occasionally, we host sweepstakes, giveaways or contests requiring certain personal details like name, mailing address, and email for entry.

Children’s Privacy: Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

HOW WE USE COLLECTED INFORMATION

OOFY’S Lounge and Bar does not sell, rent, or release personal information outside of our company, contractors, or affiliates, unless it complies with this policy. We use personal information to enhance our services, provide customer support, personalize your experience, and communicate with you regarding reservations and offers. For transactions, we may share relevant information with credit card issuers and other companies necessary to complete the transaction. We may also use your information to send promotions via email or mobile apps or share details with selected business partners.

RESERVATIONS

We maintain a central reservation system that stores personal information when you make a reservation through our website, mobile app, call centers, or third-party agents. This system helps secure and manage your booking. Your personal information will be processed in the United Kingdom to complete your reservation and may be used for future bookings. We use your email address to confirm reservations and send relevant details, information, and promotions, either via email or through our app, if you have opted in to receive notifications.

MARKETING & OFFERS

We may use your personal information to send promotions, surveys, third-party offers, and details about seasonal offers, sweepstakes, giveaways or contests through email, phone, app notifications, or postal mail.

OTHER USES OF PERSONAL INFORMATION

To improve our services, we may combine information from various sources, including online submissions, mail, or third-party data. We may also cross-reference this information with publicly available sources. Additionally, if required by law, we may use and disclose personal information for legal or security purposes, such as investigations or credit checks, to protect OOFY’S Lounge and Bar, its employees, or its customers.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

As mentioned, OOFY’S Lounge and Bar may need to share your personal information with third-party service providers to facilitate reservations. Additionally, we may work with web analytics companies, market researchers, and survey administrators who help us compile information about customer bookings and website use. These third parties are contractually obligated to use this information only as directed by OOFY’S Lounge and Bar. Occasionally, OOFY’S Lounge and Bar may partner with other companies for co-branded promotions, sweepstakes, giveaways, contests, or services. In rare cases, we may disclose personal information if required to identify or contact individuals responsible for harm to OOFY’S Lounge and Bar or others, or as required by law.

In the case of a merger, sale, reorganization, or other business disposition, personal information may be transferred as part of our assets, subject to the terms of this policy.

STORING AND SECURING PERSONAL INFORMATION

OOFY’S Lounge and Bar stores reservation and other information databases in the United Kingdom, where personal data will be processed and securely maintained. We treat your personal information as confidential and protect it using industry standards. When submitting information through our site, such as name, contact details, or payment information, data is encrypted with Transport Layer Security (TLS) or Secure Sockets Layer (SSL). Look for a locked padlock icon or “https” in the address bar to confirm encryption.

INTEREST-BASED ADVERTISING

OOFY’S Lounge and Bar partners with third-party ad networks to either display ads on our website or manage our ads on other sites. These ad networks may use cookies or web beacons to collect non-personally identifiable information about your activities to provide ads tailored to your interests. For more information about cookies and how to manage them, visit www.allaboutcookies.org. We also work with third-party companies that use tracking technologies on our site to provide tailored advertisements across the Internet, based on your browsing activity.

POLICY CHANGES

By using our website, you agree to the collection and use of your personal information as described in this policy. OOFY’S Lounge and Bar reserves the right to change this Privacy and Security Policy at any time by posting updates on this page. Continued use of our website after changes are posted indicates acceptance of the revised policy.

POLICY CHANGES

By using our website, you agree to the collection and use of your personal information as described in this policy. OOFY’S Lounge and Bar reserves the right to change this Privacy and Security Policy at any time by posting updates on this page. Continued use of our website after changes are posted indicates acceptance of the revised policy.